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Centrepoint's privacy statement

This statement will let you understand how your personal information will be treated by Centrepoint. It is made in the light of the provisions of the Data Protection Act 1998.

We are constantly reviewing this privacy statement and will up date it from time to time. So please check this statement periodically for changes.

If you have any queries about this statement please contact Central House, 25 Camperdown St, London E1 8DZ

What information do we collect?

We will obtain personal information from you when you enquire about our activities, register with us, send or receive an e-mail, make a donation to us or otherwise volunteer the information. We may also receive information about you from third parties, for example from a friend who wants to tell you about the website or from an organisation which has your permission to share your information with others.

The types of information collected might include names, date of birth, e-mail address, postal address, telephone number, fax number and credit/debit card details.

How is your information used?

We are committed to protecting the personal information of our supporters and any personal information which you give to us will be held by us in accordance with the provisions of the Data Protection Act 1998.

We will use your personal information to provide you with the services, products or information you have requested, for administration purposes, to further our charitable aims and to improve the quality of our services. By giving us your personal information you are consenting to this.

How is you information shared?

We may need to share your information with our service providers, associated organisations and agents to provide you with the services, products or information you have requested, for administration purposes, to further our charitable aims and to improve the quality of our services.

We may also share your information with other organisations who are supportive of our aims and objectives.

We will only disclose your information for these purposes when we have your permission to do so. When you provide your details you will be asked if you do not want this to happen. You can change your mind at any time by contacting us at the postal or email address above.

We may also need to disclose your information if required to do so by law.

Do we use 'Cookies'?

'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that organisation to recognise you when you next visit.

We may use cookies to store information. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Futher information on deleting or controlling cookies is available at www.AboutCookies.org

Please note that by deleting our cookies or disabling future cookies you may experience a loss of functionality when using our Website.

How do we protect your personal information?

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

When you make a donation via our website we use a partner company to provide a secure environment for this to happen and to receive your credit or debit card details.

How you can access your information

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

How you can update your personal information

If your personal details change, please help us to keep your information up to date by notifying us at the above address.